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Our Guarantee

No Hidden Fees.
What we say is all you pay!

About Five Star Car Rentals

Our Guarantee

We know how annoying it is to get told a price for something and then find out there’s lots of extra fees that add up to make the total price a lot more than you bargained for.  Unfortunately this happens all too often in the rental car industry and we hate that as much as you do!

So it is our guarantee to you that we have absolutely no hidden costs .  The price per day we tell you in your quote is the total price you will pay for your rental car.  Additional charges may apply for things like after hours airport pick up or drop off, but we let you know this upfront, because we pride ourselves on transparent and honest pricing.

Here’s a list of the things that we DO NOT charge you for (and some of these we have never even heard of!);

  • Administration fees
  • Airport levies
  • Additional drivers
  • Registration recovery tax
  • Insurance excess/liability reduction waiver
  • Surcharge for drivers under 25
  • Visa and Mastercard surcharge

So choose Five Star Car Rentals and avoid all these extra fees that most other companies will slug you with!  Get an instant quote online now

About Us

Five Star Car Rentals is an independent family owned and operated car rental company based in Brisbane, Queensland, Australia. We have been providing affordable, quality hire cars to our customers since 1975 and have thousands of happy customers that visit us from regularly from around the world.

Our Brisbane car hire team has more than 35 years experience in the car rental business and our local knowledge is second to none – so be sure to ask us if you would like any suggestions on the best things to see and do on the Brisbane, Gold Coast, Sunshine Coast, and surrounding areas.

Our fleet of cars is maintained by our team of experienced mechanics from our depot in Mermaid Waters, Surfers Rent A Car. The safety and comfort of our customers is paramount to us, so you can have peace of mind knowing our cars are always safe and reliable.

Why Choose Us Over the Bigger Companies?

Because we care. Our goal is to make sure your car rental experience exceeds all your expectations and we’ll do just about anything to make that happen. Whether it’s a quick chat about the best way to get to your destination or simply helping you set your favorite station on the radio, our friendly team is always willing to do that extra little bit for you – something you just won’t get from the big companies.

Plus you will save a lot of money as our total price is always cheaper and we don’t try to cover up our prices by sneaking in extra fees or charges – the price we say is the price you pay!

“Brilliant from pick up to drop off. Excellent customer service and were even willing to pick us up from the airport at 7:30 in the morning.”

“Great family run business would highly recommend … exceptional service , very friendly & very very well priced…much nicer than dealing with the “big boys”.”

“The car was in excellent condition, very clean inside and out. Excellent customer service. Every person we dealt with were friendly and helpful. Very impressed with the pick up and drop off at the airport. I think we got great value for money. I would use them again.”

“Daniel’s customer service went way above expectations. AAA+++ rating from me.”

“The customer service was excellent and the car that we hired was clean and ready to go when we arrived. Loved the pick up service from Brisbane airport. Would definitely use this business again. Highly recommended.”

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